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A client seeking legal advice through a website is entitled to certain information about the lawyer carrying out the work for them. 

In advance of acting for them, a lawyer must provide a client with written information about their fees, their professional indemnity arrangements, the Lawyers’ Fidelity Fund and the lawyer’s internal complaint process. 

Unless a client otherwise instructs, this information may be provided electronically, so long as it is readily accessible to the client concerned and is available for subsequent reference. legal services law society free legal advice Porirua